Thunderbird 102.2.2 (64-bit) cannot "save selected messages...pdf format" but can print to pdf
Title says most of it.
I can save as .eml format to a given directory by right-click on the message and choosing "save selected messages", then picking eml format and choosing the directory. The expected .eml file appears.
But if I use the similar procedure only this time choosing pdf format, nothing new (no pdf and nothing else either) appears in the directory.
I thought I might be missing ghostscript, but it's installed. Also, I can print the message as .pdf from thunderbird and tell it to put the pdf in that directory. That works, too.
If there are logfiles I should look at, please tell me and I will report back.
Version info:
$thunderbird --version
Thunderbird 102.2.2
$ lsb_release -d Description: Ubuntu 22.04.1 LTS $ ghostscript --version 9.55.0
Vald lösning
Got an answer from the addon developer:
Unfortunately they don't have an actual "forum" so I just sed the comments. Good news is the dev has a fix!
https://addons.thunderbird.net/en-US/thunderbird/addon/importexporttools-ng/reviews/1170423/
Läs svaret i sitt sammanhang 👍 1Alla svar (6)
I think you're mixing two different processes. - right-clicking a message and clicking 'save as' does allow eml and text and html
but
- for pdf output, you need to click File>Save Selected Messages
Both options are presented by Thunderbird...
Right-click, then "Save Selected Messages" shows a list of different formats & one of those is pdf. But it doesn't produce anything.
File..."Save Selected Messages" shows the very same list of formats (and of course one of them is pdf). But it also doesn't produce anything
re :Save Selected Messages
That option will only be visible if you have installed an addon extension called 'ImportExportTools NG' It is not available in the standard release version.
Please make sure you are using an up date version of 'ImportExportTools NG' which is compatible with the version of Thunderbird. I'm using Thunderbird 102.3.3 and addon 'ImportExportTools NG' 12.0.1 This version 12.0.1 does have a fix for 'Save to PDF' for *nix platforms.
When I select an email and use the right click > save selected message > pdf format I get two pop ups: the first is a warning about pdf cannot be imported back - do you want to continue the second is a warning that attachments are not saved - do you want to continue Then a window opens which wants me to choose a suitable folder as the destination for these pdfs, so I choose a folder which I've created on my desktop then I click on 'Select Folder' If I then go to that desktop folder and see what it contains there is a pdf file.
I am using the latest version 12.0.1, and have also posted a request for help in the addons forum.
When I try to save as pdf I do not get the warnings; just the "select the destination directory" In that window, the option is "open" rather than "Select folder". When I click "open" the window disappears, but no pdf file shows up in the folder.
Ändrad av karlandtanya
re :When I try to save as pdf I do not get the warnings;
It is possible you used it before and selected the checkboxes to not show in future.
re :In that window...."select the destination directory", the option is "open" rather than "Select folder".
That is odd. Open is used to open file or upload a file. Where are you trying to save it ?
Please choose something very simple to test. Create afolder on the desktop called Test then repeat the trying to save as pdf in that 'Test' folder.
If you still get the 'Open' not 'Select Fodler' option: uninstall that addon, then restart Thunderbird and finally get a fresh install of ImportExportTools NG.
Vald lösning
Got an answer from the addon developer:
Unfortunately they don't have an actual "forum" so I just sed the comments. Good news is the dev has a fix!
https://addons.thunderbird.net/en-US/thunderbird/addon/importexporttools-ng/reviews/1170423/