Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Devices aren't really synced

  • 1 svar
  • 2 har detta problem
  • 6 visningar
  • Senaste svar av cor-el

st.nikiforov.07
st.nikiforov.07
more options

I have a new mobile device. I already reinstalled firefox twice,and even though it says the sync has been successful,I cannot send links to it from the desktop browser. In firefox view (attached screenshot),it says that I'm only 33% through getting sync,even though both the mobile browser and desktop browser say that I'm synced.

I have a new mobile device. I already reinstalled firefox twice,and even though it says the sync has been successful,I cannot send links to it from the desktop browser. In firefox view (attached screenshot),it says that I'm only 33% through getting sync,even though both the mobile browser and desktop browser say that I'm synced.
Bifogade skärmdumpar

Alla svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I wouldn't rely on what Firefox View shows.

If you have installed Firefox on the mobile device and have connected to the same Firefox Account by using the email and password (Option 2) then you should see your email address in the Settings menu.

Make sure that you haven't enabled power saving mode on the mobile device.

What devices show as connected on the Firefox Account Settings page ?