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Folders (Inbox, Sent, etc) all gone after Thunderbird crashes leaving only msf files behind

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My Thunderbird just crashed. When I opened it again, my IMAP account was entirely empty. There is a single empty Inbox folder, a Draft folder and an Inbox folder inside the Draft folder. All are empty, but when I want to repair them, they show that they occupy space, e.g , 1.3 GB for the Inbox folder. When I navigate to the proper folder structure within the filesystem, I only see the msf files but all other files, e.g., Inbox and Sent, are gone (not hidden). Any ideas?

My Thunderbird just crashed. When I opened it again, my IMAP account was entirely empty. There is a single empty Inbox folder, a Draft folder and an Inbox folder inside the Draft folder. All are empty, but when I want to repair them, they show that they occupy space, e.g , 1.3 GB for the Inbox folder. When I navigate to the proper folder structure within the filesystem, I only see the msf files but all other files, e.g., Inbox and Sent, are gone (not hidden). Any ideas?

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Fortunately, since the account is IMAP, the message still exist. You should be able to view online and confirm that. The simple approach might be to just delete the account and reconstruct it.