Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox and Avast One

  • 4 svar
  • 0 har detta problem
  • 3 visningar
  • Senaste svar av zeroknight

boilernico
boilernico
more options

I purchased and installed Avast One for protection of my laptop. Since doing so, I have frequently found I cannot access certain websites. Examples of a couple websites: Lowes, Ticketmaster, Craigslist are a few I cannot access. If I use Google Chrome, I can access the websites. Firefox is my default browser and I do not want to use separate browsers when I cannot access websites on Firefox. Prior to installing Avast, I never had an issue accessing websites. Is there a conflict with Avast and Firefox? Prior to installing Avast One, I had used the free Avast malware protection and had no issues.

I purchased and installed Avast One for protection of my laptop. Since doing so, I have frequently found I cannot access certain websites. Examples of a couple websites: Lowes, Ticketmaster, Craigslist are a few I cannot access. If I use Google Chrome, I can access the websites. Firefox is my default browser and I do not want to use separate browsers when I cannot access websites on Firefox. Prior to installing Avast, I never had an issue accessing websites. Is there a conflict with Avast and Firefox? Prior to installing Avast One, I had used the free Avast malware protection and had no issues.

Alla svar (4)

Dropa
Dropa
more options

As to issue with Avast that is up to contact Avast support to find out what is going on with their software.

boilernico
boilernico Frågans ägare
more options

I contacted Avast prior to placing the message on the forum. Since the issue is occurring on Firefox and not other browsers, they told me to contact Firefox.

Dropa
Dropa
more options

Did you try Firefox in Private Mode Browser mode to see what happens at the same site? Also you mentioned prior to Avast install you had no issue so that would mean something with Avast installed could be also the cause the block or it's block has something affecting Firefox. And what exactly did Avast say since they claim it wasn't their software?

Ändrad av Dropa

zeroknight
zeroknight
more options

Please uninstall Avast and confirm that fixes the issue.