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Primary email

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My internet provider is changing shortly and I need to change my email. I cannot make a change to my primary email in my Firefox account, which I would need to do. What am I missing?

My internet provider is changing shortly and I need to change my email. I cannot make a change to my primary email in my Firefox account, which I would need to do. What am I missing?

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You can add a secondary email address and confirm this email address. Once this email address has been confirmed, you can make the secondary email address your primary email address.

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Thank you for your response. I still seem to have a problem. I'd already changed my email address in the passwords section (which was maybe a wrong cart before the horse move), so when I key my new email address in on the Secondary email spot, it tells me that my new email is already in the system and doesn't give me a Confirm option. Which leaves me with no way to delete the old primary email or make the secondary one my primary one?