Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Problem adding secondary account

  • 1 svar
  • 0 har detta problem
  • 12 visningar
  • Senaste svar av mikejanus50

mikejanus
mikejanus
more options

My ISP has cancelled its email program, and I have had to get a new email address. When I try to add my new email address as a seconday account, I'm asked for a code that was sent to my primary email address. But my primary email address has been cancelled, so I can't get any mail sent to it. My ISP is no longer forwarding mail sent to my previous address to my new address. How can I add a secondary address when I can't get the code sent to my previous address?

I have tried deleting my account, but that too requires a code sent to my old address which is no longer in existence.

Any help would be appreciated. Can any replies to this be sent to my new email address mikejanus50@gmail.com?

My ISP has cancelled its email program, and I have had to get a new email address. When I try to add my new email address as a seconday account, I'm asked for a code that was sent to my primary email address. But my primary email address has been cancelled, so I can't get any mail sent to it. My ISP is no longer forwarding mail sent to my previous address to my new address. How can I add a secondary address when I can't get the code sent to my previous address? I have tried deleting my account, but that too requires a code sent to my old address which is no longer in existence. Any help would be appreciated. Can any replies to this be sent to my new email address mikejanus50@gmail.com?

Alla svar (1)

mikejanus50
mikejanus50
more options

Cancel this request for help.

I opened a new account so I don't really need to delete the old account.

Thanks