Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Messages are shown twice in Conversation View

  • 2 svar
  • 0 har detta problem
  • 1 visning
  • Senaste svar av Music4253

Music4253
Music4253
more options

Given that I have a thread in my inbox and I want to see it in Conversation View (so I can see not just incoming mail but also outgoing mail); When I right click on the thread and click on `Open Message in Conversation`; Then a new tab opens with the messages in the conversation. Every message but one is displayed twice because the copy in `All Mail` folder is shown alongside the one in the `Sent Mail` folder for outgoing mail, and `Inbox` for incoming. See attached screenshot (yellow highlights messages displayed twice, green not). I would expect the results to display messages in `All Mail` only OR `Inbox` and `Sent Mail` only but not both. Is there a way to accomplish this?

Given that I have a thread in my inbox and I want to see it in Conversation View (so I can see not just incoming mail but also outgoing mail); When I right click on the thread and click on `Open Message in Conversation`; Then a new tab opens with the messages in the conversation. Every message but one is displayed twice because the copy in `All Mail` folder is shown alongside the one in the `Sent Mail` folder for outgoing mail, and `Inbox` for incoming. See attached screenshot (yellow highlights messages displayed twice, green not). I would expect the results to display messages in `All Mail` only OR `Inbox` and `Sent Mail` only but not both. Is there a way to accomplish this?
Bifogade skärmdumpar

Vald lösning

Right click the account in the folder pane and select subscribe. Unsubscribe from all mail and it will be gone form your folder pane and essentially from Thunderbird once the global database catches up.

Or you can force the issue. https://support.mozilla.org/en-US/kb/rebuilding-global-database

You could also right click the folder, select properties and uncheck the include messages in this folder in the Global search results. Again the global database will need to catch up.

There is no way to have the folder visible and the content returned in searches to have it excluded from the conversation view.

Läs svaret i sitt sammanhang 👍 1

Alla svar (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Vald lösning

Right click the account in the folder pane and select subscribe. Unsubscribe from all mail and it will be gone form your folder pane and essentially from Thunderbird once the global database catches up.

Or you can force the issue. https://support.mozilla.org/en-US/kb/rebuilding-global-database

You could also right click the folder, select properties and uncheck the include messages in this folder in the Global search results. Again the global database will need to catch up.

There is no way to have the folder visible and the content returned in searches to have it excluded from the conversation view.

Music4253
Music4253 Frågans ägare
more options

This worked. I went the route of rebuilding the global database, as the other instructions were not too clear to me.