Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

An error occurred while sending mail. The mail server responded: Spam detected by content scanner.

  • 1 svar
  • 2 har detta problem
  • 1 visning
  • Senaste svar av christ1

randra
randra
more options

I always use Mozilla Thunderbird for email. Today, it would not send outgoing email. Any email gives me a failed message: "Sending of the message failed. An error occurred while sending mail. The mail server responded: Spam detected by content scanner. Message rejected (ID 665754780026FB52). Please check the message and try again."

My ISP insists the problem is not with their server, and I need to have Mozilla correct it.

I always use Mozilla Thunderbird for email. Today, it would not send outgoing email. Any email gives me a failed message: "Sending of the message failed. An error occurred while sending mail. The mail server responded: Spam detected by content scanner. Message rejected (ID 665754780026FB52). Please check the message and try again." My ISP insists the problem is not with their server, and I need to have Mozilla correct it.

Alla svar (1)

christ1
christ1
  • Top 25 Contributor
more options
My ISP insists the problem is not with their server
An error occurred while sending mail. The mail server responded: Spam detected by content scanner. Message rejected (ID 665754780026FB52).

The error message is from your ISPs mail server. So they are the one causing the problem for you.

I need to have Mozilla correct it.

There is nothing Mozilla can do about it. What you could try though is

  • send email in plain text instead of HTML
  • don't use any linked files in your email signature
  • avoid attachments

None of that will actually solve the underlying problem. It's just an attempt to work around an overly sensible spam detection mechanism your ISP has implemented which generates false positives for you.

Another workaround may be to use webmail to send those problematic messages.

Hjälpsam?

Ställ en fråga

Du måste logga in på ditt konto för att svara på inlägg. Vänligen starta en ny fråga om du inte har ett konto ännu.