Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Videos frequently hang entire machine

Cal Paterson
Cal Paterson
more options

Hi,

When I seek in videos, for example on youtube, it almost always hangs the entire machine. The same issue happens randomly as videos run, eg after about 5-7 minutes.

I'm struggling to get more information on what is happening (eg logs) because the whole system hangs.

Here are some things I have discovered:

1. I can reproduce in a fresh profile 2. I can reproduce with the flatpak version 3. I can't reproduce in the Brave browser 4. I can't reproduce the problem on Windows, only on this Linux machine

I'm running on Linux (debian bookworm). I'm using wayland. I have an intel i915 GPU (Alder Lake).

The problem started recently (last few days), but I'm not able to nail down exactly what changed.

What I really want is any way to get more information about what is happening - logs or debug output or whatever. Then I can work out if the bug is in Firefox, or something else on my system (eg intel graphics drivers)

Thanks, Cal

Hi, When I seek in videos, for example on youtube, it almost always hangs the entire machine. The same issue happens randomly as videos run, eg after about 5-7 minutes. I'm struggling to get more information on what is happening (eg logs) because the whole system hangs. Here are some things I have discovered: 1. I can reproduce in a fresh profile 2. I can reproduce with the flatpak version 3. I can't reproduce in the Brave browser 4. I can't reproduce the problem on Windows, only on this Linux machine I'm running on Linux (debian bookworm). I'm using wayland. I have an intel i915 GPU (Alder Lake). The problem started recently (last few days), but I'm not able to nail down exactly what changed. What I really want is any way to get more information about what is happening - logs or debug output or whatever. Then I can work out if the bug is in Firefox, or something else on my system (eg intel graphics drivers) Thanks, Cal

Alla svar (1)

Cal Paterson
Cal Paterson Frågans ägare
more options

I've been able to work around these issues by disabling hardware acceleration.

That also narrows the issue down. It is clearly something to do with my graphics card, presumably the drivers.

Hjälpsam?

Ställ en fråga

Du måste logga in på ditt konto för att svara på inlägg. Vänligen starta en ny fråga om du inte har ett konto ännu.