Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

McAfee antivirus

more options

Today I started getting repeated notifications, every 5 to 10 min or so, that my McAfee subscription has expired, my credit card has been rejected, and that my computer is infected. I do not use McAfee, either in Firefox or on my computer. I use the security suite that comes with Windows. I cannot stop these messages from appearing, and disabling notifications from McAfee in the messages does no good, the notifications just keep coming. HOW DO I MAKE THEM GO AWAY? They must be SPAM because I've never had a McAfee product on this machine, EVER. Thank you so much for the help, Dave Templeton

Today I started getting repeated notifications, every 5 to 10 min or so, that my McAfee subscription has expired, my credit card has been rejected, and that my computer is infected. I do not use McAfee, either in Firefox or on my computer. I use the security suite that comes with Windows. I cannot stop these messages from appearing, and disabling notifications from McAfee in the messages does no good, the notifications just keep coming. HOW DO I MAKE THEM GO AWAY? They must be SPAM because I've never had a McAfee product on this machine, EVER. Thank you so much for the help, Dave Templeton

Vald lösning

TH, The messages I got were both in the notifications on the Windows desktop as well as on the Firefox homepage. I've attached photos of both. I've also attached a screenshot of the results of a full system malware scan in Defender. "0 threats found".

cor-el, I actually found two very similar domains, differing only in the "ra.check" part, the rest of the line being the same. I don't recall what the other one was but I revoked the Web Push permissions for BOTH. I received a dozen or more of the notifications overnight, but none since I revoked the permissions.

Thank you both for the help. The issue does indeed seem to be solved. Dave Templeton

Läs svaret i sitt sammanhang 👍 0

Alla svar (4)

more options

Dave, are these Windows system notifications or pop-ups within Firefox?

Have you run a full system malware scan in Microsoft Defender?

Hjälpsam?

more options

Hi TH, The messages appear on the Windows desktop, right side of screen, but they're definitely tagged to Firefox. I've included a shot of one of the messages. I will scan with Defender and get back to you. I will include more notification pics if possible. Thanks for the help, I hope we can get to the bottom of this. Dave

Hjälpsam?

more options

You can check if you have a Push permission for suspect domain(s) like shown at the bottom of the message and revoke this permission. See "How do I revoke Web Push permissions for a specific site?":

Hjälpsam?

more options

Vald lösning

TH, The messages I got were both in the notifications on the Windows desktop as well as on the Firefox homepage. I've attached photos of both. I've also attached a screenshot of the results of a full system malware scan in Defender. "0 threats found".

cor-el, I actually found two very similar domains, differing only in the "ra.check" part, the rest of the line being the same. I don't recall what the other one was but I revoked the Web Push permissions for BOTH. I received a dozen or more of the notifications overnight, but none since I revoked the permissions.

Thank you both for the help. The issue does indeed seem to be solved. Dave Templeton

Hjälpsam?

Ställ en fråga

Du måste logga in på ditt konto för att svara på inlägg. Vänligen starta en ny fråga om du inte har ett konto ännu.