Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Email not working on mobile devices after password reset at provider

  • 2 svar
  • 0 har detta problem
  • 2 visningar
  • Senaste svar av HawaiiEmo

more options

During a troubleshooting episode to confirm forwarding from gmail accounts, the email password was reset by the provider Spectrum. Email works properly on a Windows desktop computer but from the time the reset was accomplished have been unable to receive emails on iPad or iPhone. Have entered the new password in mail settings but get the following message: The IMAP server is not responding. Check your network connection and that you have entered the correct information in the "Incoming Mail Server". The password and settings are correct for the mail account. Checked the password saved in settings/password for the email account and found a different password. Tried that password but same message. Am I missing something?

During a troubleshooting episode to confirm forwarding from gmail accounts, the email password was reset by the provider Spectrum. Email works properly on a Windows desktop computer but from the time the reset was accomplished have been unable to receive emails on iPad or iPhone. Have entered the new password in mail settings but get the following message: The IMAP server is not responding. Check your network connection and that you have entered the correct information in the "Incoming Mail Server". The password and settings are correct for the mail account. Checked the password saved in settings/password for the email account and found a different password. Tried that password but same message. Am I missing something?

Alla svar (2)

more options

As there is no Thunderbird for Ipad or iphone, I really do not know what we can do for you.

Hjälpsam?

more options

Problem was solved with change in iPhone and iPad settings

Hjälpsam?

Ställ en fråga

Du måste logga in på ditt konto för att svara på inlägg. Vänligen starta en ny fråga om du inte har ett konto ännu.