We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Copy and paste problem with screenshot

more options

Just a few days ago, screenshot technique failed. I often copy an image from webpage. Right click technique. I am still able to do this. I have option of copy or Download. Download works but Copy does not. When I try to paste the copy into my Word document, I get a blank image (a square that indicates there was an image but the actual image is not there). How can I get the paste mechanism working again?

Just a few days ago, screenshot technique failed. I often copy an image from webpage. Right click technique. I am still able to do this. I have option of copy or Download. Download works but Copy does not. When I try to paste the copy into my Word document, I get a blank image (a square that indicates there was an image but the actual image is not there). How can I get the paste mechanism working again?

Vald lösning

Thanks to everyone who replied. This morning (Australia here) the problem no longer applies, perhaps Firefox has done a fix. I started by trying jonzn4SUSE suggestion and found I could copy to paint, then tried Word again and it works today. Was only a few days not working for me. Thanks again guys, much appreciate your replies.

Läs svaret i sitt sammanhang 👍 1

Alla svar (5)

more options

What version of Firefox? What site are you working with? i have Win7 and can try to replicate. Let me fire it up and check. Word, are you using the app or MS365?

Hjälpsam?

more options

Need to show proof of the issue. I'm able to copy and paste to paint and O365 Word. see screenshots

Hjälpsam?

more options

Can you paste within Firefox into an HTML capable editor like tinymce? Did you make changes to the Windows UAC settings?

Hjälpsam?

more options

Vald lösning

Thanks to everyone who replied. This morning (Australia here) the problem no longer applies, perhaps Firefox has done a fix. I started by trying jonzn4SUSE suggestion and found I could copy to paint, then tried Word again and it works today. Was only a few days not working for me. Thanks again guys, much appreciate your replies.

Hjälpsam?

more options

Glad to hear the issue has pasted down there. ;-)) Mark this as resolved and have a nice day.

Hjälpsam?

Ställ en fråga

Du måste logga in på ditt konto för att svara på inlägg. Vänligen starta en ny fråga om du inte har ett konto ännu.