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Lost all passwords in firefox reinstall after windows 10 was reset.

pbtanner1
pbtanner1
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Hello

I reinstalled windows 10 on my laptop with keeping my personal files intact. During the installation process Firefox was removed. After Windows was back I reinstalled Firefox and it works just fine except none of the old information, passwords, bookmarks etc are there and I tried just about everything to retrieve them but no luck. I tried to bring up profiles but only the new one was listed as default. What can I do? Thanks for your help.

Peter

Hello I reinstalled windows 10 on my laptop with keeping my personal files intact. During the installation process Firefox was removed. After Windows was back I reinstalled Firefox and it works just fine except none of the old information, passwords, bookmarks etc are there and I tried just about everything to retrieve them but no luck. I tried to bring up profiles but only the new one was listed as default. What can I do? Thanks for your help. Peter

Alla svar (1)

markwarner22
markwarner22
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If there was no physical USB backup or Online backup once a "reinstall" happens all that data is wipe clean and there is nothing more any users on here can help with this.

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