Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Need to enable popups for a specific site

more options

I need to enable popups for a site that I use frequently for work. I keep getting an error message saying to enable them, but I don't see a way to do it. The dialog box asks if I want to allow the page to open, but it just goes to a blank page. It works fine on my laptop. I run strict ETP, but have turned it off for this site.

I need to enable popups for a site that I use frequently for work. I keep getting an error message saying to enable them, but I don't see a way to do it. The dialog box asks if I want to allow the page to open, but it just goes to a blank page. It works fine on my laptop. I run strict ETP, but have turned it off for this site.

Alla svar (8)

more options

Hi Jerry

Do you have any add-ons installed in Firefox for Android?

Hjälpsam?

more options

No add-ons, just basic Firefox.

Paul said

Hi Jerry

Do you have any add-ons installed in Firefox for Android?

Hjälpsam?

more options

Try setting your ETP level to a lower level for all sites and trying this specific site again. Does it work now?

Hjälpsam?

more options

No, it doesn't.

Hjälpsam?

more options

Are you able to share the address of the website?

Is this something we can trying without needing specific log in details?

Hjälpsam?

more options

Unfortunately, no. It's an industry specific site that I'm unable to share.

Paul said

Are you able to share the address of the website? Is this something we can trying without needing specific log in details?

Hjälpsam?

more options

I am sorry, I am not sure what else we can suggest that might help.

Hjälpsam?

more options

I was afraid of that. Still, I thought I'd ask. Thank you for trying.

Hjälpsam?

Ställ en fråga

Du måste logga in på ditt konto för att svara på inlägg. Vänligen starta en ny fråga om du inte har ett konto ännu.