Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

3.6.6 crashes on start and no safemode start either

  • 2 svar
  • 1 har detta problem
  • 4 visningar
  • Senaste svar av Moses

more options

Firefox 3.6.3 crashed on start up a few weeks ago so I tried to upgrade to 3.6.6. Now it crashes on startup; I researched the website and it also won't start-up on safemode with disabled extensions. Have deleted and reinstalled multiple times.

Mac OS-X 10.6.4

Crash ID(s)

b15671b4-3f4c-42e3-a1da-e25012100713

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

Firefox 3.6.3 crashed on start up a few weeks ago so I tried to upgrade to 3.6.6. Now it crashes on startup; I researched the website and it also won't start-up on safemode with disabled extensions. Have deleted and reinstalled multiple times. Mac OS-X 10.6.4 == Crash ID(s) == b15671b4-3f4c-42e3-a1da-e25012100713 == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

Alla svar (2)

more options

Hmm. It seems there are two bugs out for your crashing thread. 1 resolved and 1 new. Below are the bugs

Bug 564089 New

Bug 452318 RESOLVED

As for your problem, the only thing I know to try is to update your flash player

more options

I updated flash player... no luck. I DO get a briefly appear window with a paragraph beginning with ALERT.... and something about a profile... but it disappears and is replaced with another Tell Mozilla about the crash. I will try to screen shot if I can.