Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Internet explorer works but firefox does not! I checked most of the clues, but still the same problem. help!!

  • 2 svar
  • 84 har detta problem
  • 7 visningar
  • Senaste svar av incinerate

AnonymousUser
AnonymousUser
more options

Internet explorer works but firefox does not! I checked most of the clues, but still the same problem. help!!

This happened

Every time Firefox opened

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.1; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Internet explorer works but firefox does not! I checked most of the clues, but still the same problem. help!! == This happened == Every time Firefox opened == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.1; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Alla svar (2)

Shawn
Shawn
  • Moderator
more options

What exactly is the problem? You are unable to connect to the internet with Firefox?

This can be caused by a firewall blocking internet access to Firefox. See Configure firewalls so that Firefox can access the Internet. That link has a list of popular firewalls and how to configure them to work with Firefox.

Also see Firefox can't load websites but other browsers can

incinerate
incinerate
more options

Hi there, im a TSR of one of the ISP. I had a customer having the same issue Internet Explorer that can connect to the internet while Firefox is not. We optimized Firefox, uninstall and reinstall and it's still not working

upon checking the internet of possible causes a lot of people are telling that its because of the firewall or security software maybe, but when we boot the computer in safemode with networking it still not working

so its not the firewall or sec software. ended up reinstalling OS.