Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

can't update as don't have system permissions required to install

  • 3 svar
  • 78 har detta problem
  • 10 visningar
  • Senaste svar av r7p

r7p
r7p
more options

Firefox vs 3.6.8 I'm the ADMIN and the GET INFO for firefox shows me as having privilege to "read and write". I'm logged in as ADMIN now, and there is NO OTHER ACCOUNT on this computer! When I hit the "check for updates" it gives error: "a recommended security and stability update is available, but you do not have the system permissions required to install it. please contact your system administrator, or try again from an account that has permission to install software on this computer" It says I can download latest vs- I went to link and d/l and tried to install and get SAME ERROR! What do I do now?

(p.s. 2nd prob: when click URL from T-bird vs 3.1.2 it keeps opening two firefox browser windows- one has page with info and other is blank- how to fix that too?)

Firefox vs 3.6.8 I'm the ADMIN and the GET INFO for firefox shows me as having privilege to "read and write". I'm logged in as ADMIN now, and there is NO OTHER ACCOUNT on this computer! When I hit the "check for updates" it gives error: "a recommended security and stability update is available, but you do not have the system permissions required to install it. please contact your system administrator, or try again from an account that has permission to install software on this computer" It says I can download latest vs- I went to link and d/l and tried to install and get SAME ERROR! What do I do now? (p.s. 2nd prob: when click URL from T-bird vs 3.1.2 it keeps opening two firefox browser windows- one has page with info and other is blank- how to fix that too?)

Alla svar (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to repair the permissions for the Firefox application files and folders.

Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html

Trash the current Firefox application to do a clean reinstall.

Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

r7p
r7p Frågans ägare
more options

I have run REPAIR PERMISSIONS several times and restarted, and same still happens! I"ll try trash and install next and let you know. Tks for info.

r7p
r7p Frågans ägare
more options

IT WORKED! TKS! I had to DELETE the app and then download NEW VERSION! Before what did not work was downloading UPDATE and trying to install when I still had old one, and it would not let me, but after trashing the older one, was able to install new version. THANKS!