Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

"Cannot uninstall an add-on" didn't help me.

  • 5 svar
  • 21 har detta problem
  • 3 visningar
  • Senaste svar av sjw

kittykatsays
kittykatsays
more options

I followed the directions in the article and the extensions won't complete uninstalling. When I go to my add-ons it says to "Restart Firefox to complete your changes" and I do, over and over and over, and nothing happens. What can I do to fully remove them?

I followed the directions in the article and the extensions won't complete uninstalling. When I go to my add-ons it says to "Restart Firefox to complete your changes" and I do, over and over and over, and nothing happens. What can I do to fully remove them?

Ändrad av kittykatsays

Alla svar (5)

TonyE
TonyE
  • Moderator
more options

Try the methods in the cannot uninstall an add-on article. There is further information that can help here - Uninstalling add-ons - MozillaZine Knowledge Base

kittykatsays
kittykatsays Frågans ägare
more options

None of those worked for me. Is the only option left making a new profile?

sjw
sjw
more options

Same here. Trying to uninstall 2 add-ons: Open in IE, and IE Tab Plus.

I tried various combinations of uninstall/restart/reinstall/disable, etc., and I tried everything listed above, but the 2 add-ons are still displayed as "This add-on will be uninstalled when Firefox is restarted."

Firefox 3.6.10, Win7 Pro 64.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox profile folder to reset the extensions registry. New files will be created when required.
See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
If you see disabled extensions that are not compatible on the next start in "Tools > Add-ons > Extensions" then click the "Find Updates" button to do a compatibility check.

You may also need to "Reset all user preferences to Firefox defaults" on the Safe mode start window.

sjw
sjw
more options

Deleting the files (extensions.rdf, extensions.cache, extensions.ini, and compatibility.ini ) did the trick.

Thank you VERY much for your help.