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Hotmail help says to optimize Firefox to correct Attachment ID has bad format problem when there is not attachment - how do I optimized Firefox 3.6.12?

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  • 496 har detta problem
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  • Senaste svar av cplbaldwin

harnicem
harnicem
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Several day ago my Hotmail acct seemed to be hacked as the following email I think this is a nice website,I like it very much.If you have time please browse it.Maybe you can find some products that are suitable for you.Their priciple is :100% original and brand new,100% satisfied! Their address http://dpzc.net/#512.com/img/26_qtr.jpg/ 

Email：hkdpzc@hotmail.com

Msn: dpzchk@188.com was sent to my entire address book, and now when I try to sent a hotmail I get an error message saying Attachment Id Has Bad Format, even though there is no attachment. (This problem does not happen in IE8)

I did Hotmail help and their response was 'I advise you to optimize your browser. If you have a browser that’s not Internet Explorer, you can visit its Help section.'

How do I optimize Firefox 3.6.12?

or what other suggestions do you have

Several day ago my Hotmail acct seemed to be hacked as the following email ''I think this is a nice website,I like it very much.If you have time please browse it.Maybe you can find some products that are suitable for you.Their priciple is :100% original and brand new,100% satisfied! Their address http://dpzc.net/#512.com/img/26_qtr.jpg/ Email：hkdpzc@hotmail.com Msn: dpzchk@188.com'' was sent to my entire address book, and now when I try to sent a hotmail I get an error message saying Attachment Id Has Bad Format, even though there is no attachment. (This problem does not happen in IE8) I did Hotmail help and their response was ''''I advise you to optimize your browser. If you have a browser that’s not Internet Explorer, you can visit its Help section.'''' How do I optimize Firefox 3.6.12? or what other suggestions do you have

Vald lösning

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
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Alla svar (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Vald lösning

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
harnicem
harnicem Frågans ägare
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Your suggestion seemed to fix the problem - thank you so much!

cplbaldwin
cplbaldwin
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Delete any traces of Silverlight from your HD, you will be able to send attachments normally thereafter.