Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I cannot access the PRIVACY menu from the Tools-Options menu to make changes to cookies and history. I can access every other menu on that page (General, Tabs, Content, Applications, Security, and Advanced. But Not PRIVACY. Please help.

  • 1 svar
  • 3 har detta problem
  • 2 visningar
  • Senaste svar av TonyE

Jaz
Jaz
more options

I need to reset/change/clear my cookies, probably clear my cache, and change my history preferences. When I use the Tools-Options choice to bring up the appropriate menu (General, Tabs, Content, Applications, Privacy, Security,and Advanced) all allow me access to make changes (or not), the PRIVACY tab does not open up. It does no allow access to any info contained there in. It is like it doesn't exist or isn't even there. Also, in the Tools menu on the Firefox toolbar, both "Stop Private Browsing" and "Clear Recent History" are grayed out. What gives? Thank you for your help.

I need to reset/change/clear my cookies, probably clear my cache, and change my history preferences. When I use the Tools-Options choice to bring up the appropriate menu (General, Tabs, Content, Applications, Privacy, Security,and Advanced) all allow me access to make changes (or not), the PRIVACY tab does not open up. It does no allow access to any info contained there in. It is like it doesn't exist or isn't even there. Also, in the Tools menu on the Firefox toolbar, both "Stop Private Browsing" and "Clear Recent History" are grayed out. What gives? Thank you for your help.

Alla svar (1)

TonyE
TonyE
  • Moderator
more options

This can be caused by in incompatible/malfunctioning add-on. To test if this is the case follow the procedure in the troubleshooting extensions and themes article.