Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

version 3.6.13 is still showing an update for 3.6.12

  • 2 svar
  • 23 har detta problem
  • 1 visning
  • Senaste svar av cor-el

DaLaw
DaLaw
more options

my Firefox recently (auto) downloaded a new update v3.6.12, [help>Apply Download update now>Update ready to install: Update v3.6.12], but when i clicked "Restart Firefox", it'll reload and still show the same update ready to install. I already tried disabling all extensions before updating to no avail. Then tried to open firefox w/admin priviledges and says v3.6.13 is available, downloaded it and restarted. But now [Help>About..] is showing v3.6.13 but [Help>Apply Download Update Now] is still showing v3.6.12 ready to install. NB: also tried uninstalling (kept personal data) and downloading new v3.6.13 to reinstall but still to the same result. Any suggestions why it's still showing a v3.6.12 update on a v3.6.13?

my Firefox recently (auto) downloaded a new update v3.6.12, [help>Apply Download update now>Update ready to install: Update v3.6.12], but when i clicked "Restart Firefox", it'll reload and still show the same update ready to install. I already tried disabling all extensions before updating to no avail. Then tried to open firefox w/admin priviledges and says v3.6.13 is available, downloaded it and restarted. But now [Help>About..] is showing v3.6.13 but [Help>Apply Download Update Now] is still showing v3.6.12 ready to install. NB: also tried uninstalling (kept personal data) and downloading new v3.6.13 to reinstall but still to the same result. Any suggestions why it's still showing a v3.6.12 update on a v3.6.13?

Alla svar (2)

scoobidiver
scoobidiver
more options

Try to download Firefox 3.6.13 from http://www.mozilla.com/firefox/ and install it. It will clean up the old installation.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See http://kb.mozillazine.org/Software_Update (Software Update not working properly)

Remove the files in the updates and updates\0 folder: 

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates)