Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

youtube video not loading, only sound

  • 4 svar
  • 168 har detta problem
  • 3 visningar
  • Senaste svar av defjam99

nerDJam_msn
nerDJam_msn
more options

I have recently (as of the last couple of days) encountered a problem with loading YouTube videos. The symptoms of the problem seem to be well known and the problem frequent however this is what I have experienced:

-YouTube fails to load video of flash file but audio loads no problem -YouTube videos embedded on another website load fine -Any objects seen on top of YouTube videos leave a marker on the screen (IE timebar does not go away, time readout bubble clones)

I have seen that this problem is common and broswed many forums for some advice, so far here is what I have carried out: -Clear the cache -'the cookie dance' -Run a system defrag -Restart the computer -Turn it on and off again -Force shutdown and then start -Tried Mozilla in safe mode, in safe mode with only addons -Uninstalled Mozilla (keeping preferences) and reinstalling -Uninstalled Mozilla (deleting preferences) and reinstalling

I have recently (as of the last couple of days) encountered a problem with loading YouTube videos. The symptoms of the problem seem to be well known and the problem frequent however this is what I have experienced: -YouTube fails to load video of flash file but audio loads no problem -YouTube videos embedded on another website load fine -Any objects seen on top of YouTube videos leave a marker on the screen (IE timebar does not go away, time readout bubble clones) I have seen that this problem is common and broswed many forums for some advice, so far here is what I have carried out: -Clear the cache -'the cookie dance' -Run a system defrag -Restart the computer -Turn it on and off again -Force shutdown and then start -Tried Mozilla in safe mode, in safe mode with only addons -Uninstalled Mozilla (keeping preferences) and reinstalling -Uninstalled Mozilla (deleting preferences) and reinstalling

Alla svar (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did that start after updating Flash to version 10.2 r152 ?

You can try to install the previous Flash 10.1 r102 version to see if that works.

You can also try to clear the Flash cookies and settings (LSO).
Flash Website Storage Settings panel:

See also Flash Local storage settings:

letheaqua
letheaqua
more options

A youtube or Firefox bug. Delete all cookies from youtube cookies first > open firefox tools> options> privacy> firefox will: choose in drop down box:use custom settings for history>

show cookies> delete youtube cookies

in box:accept cookies from sites> choose exceptions> add:http://www.youtube.com> click ok at bottom. Firefox will no longer accept cookies from youtube.

This is a temporary until bug is fixed.

Ändrad av letheaqua

mozillame
mozillame
more options

na na

Ändrad av mozillame

defjam99
defjam99
more options

FF/WinXP, same problem, tried the cookie exclusion thing, which works, sort of, but really needed a solution that allows me to log-in. Have since read similar bug reports for Safari/Mac, and when I upgraded from an earlier to latest version of Chrome/WinXP, it immediately happened to me again, blank YouTube player, audio only.

Chrome has (separate) latest version of Flash player built in, and Firefox was similarly using latest version - ver. 10.2.152.32 or thereabouts.

I uninstalled Flash player, rebooted(optional) and installed an older version of Flash available from here, Adobe archive:

http://kb2.adobe.com/cps/142/tn_14266.html

I picked a likely looking candidate, ver 10.1.102.64, unzipped and installed appropriate binaries.

YouTube now working (audio/video all fine, logged in and am accepting youtube cookies).

Can't speak to root cause, but seeing it across multiple browsers/platforms, I'd start looking at YouTube/Adobe for a fix, but the rollback seems to work for now.

Ändrad av defjam99