Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox stuck in endless loop asking to restart to finish previous update but does nothing. Can uninstall or install newer version over it. I believe the setup files were erased before reboot by another installer. How do i fix this?

  • 4 svar
  • 108 har detta problem
  • 1 visning
  • Senaste svar av developerNC

Timdig
Timdig
more options

Anything i try related to firefix gets "Your computer must be restarted to complete a previous upgrade of Firefox" I have tried rebooting no luck, i have tired uninstalling from add remove programs or installing 4.0 over it. At the time I was try to upgrade from 3.0 to 3.6.15. I tried searching for the xpicleanup.dat file but no luck there.

Any suggestions to get firefox back up and running

Anything i try related to firefix gets "Your computer must be restarted to complete a previous upgrade of Firefox" I have tried rebooting no luck, i have tired uninstalling from add remove programs or installing 4.0 over it. At the time I was try to upgrade from 3.0 to 3.6.15. I tried searching for the xpicleanup.dat file but no luck there. Any suggestions to get firefox back up and running

Vald lösning

I had the same problem. I deleted a file 'firefox.exe.moz-upgrade' from 'C:\Program Files\Mozilla Firefox' directory and the installation / upgrade of Firefox went on fine

Läs svaret i sitt sammanhang 👍 13

Alla svar (4)

kondetibharat
kondetibharat
more options

Vald lösning

I had the same problem. I deleted a file 'firefox.exe.moz-upgrade' from 'C:\Program Files\Mozilla Firefox' directory and the installation / upgrade of Firefox went on fine

Timdig
Timdig Frågans ägare
more options

Thank you. That worked.

bthom52
bthom52
more options

I was having the same problem, so I deleted 'firefox.exe.moz-upgrade' from 'C:\Program Files\Mozilla Firefox' directory, as recommended. Now it no longer says it needs a restart to complete a previous installation. It says it needs a restart to complete a previous uninstall. What do I do now? Help!

developerNC
developerNC
more options

Delete the entire 'Mozilla Firefox' directory then proceed to download the newest version of FireFox from http://www.mozilla.org/

Re-install FireFox.