Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox 4 hangs when removing attachments from Outlook Express email

  • 1 svar
  • 11 har detta problem
  • 2 visningar
  • Senaste svar av niente999

jim5k
jim5k
more options

When I open an email in Outlook Express 6 (Windows XP Pro) and try to drag & drop an attachment to the desktop with Firefox 4 open in the background, my computer hangs. This only happens when FF4 is open - I have no problem removing attachments with IE8, Chrome 10, or no browser open. It is repeatable (even after reboot) and it happened with every attachment I tried so far (PDF, JPG, & RTF)

I don't have to release the attachment - it's locked up as soon as I start dragging it. The cursor stays a slashed circle even when hovering over the desktop (as opposed to it turning into a box with a "+" when FF4 is not open).

When frozen, my CPU is pegged at 100%, which is split between 2 processes - firefox.exe and msimn.exe. I can kill the Firefox application in Task Manager, but it takes awhile (including dumprep.exe after firefox.exe is terminated).

The only Add-ons I added was Acrobat X, Flash, and AdBlock Plus. I tried disabling AdBlock, but that had no effect - it still hangs.

Any ideas? Can anyone else repeat this on another Windows XP / Outlook Express computer?

When I open an email in Outlook Express 6 (Windows XP Pro) and try to drag & drop an attachment to the desktop with Firefox 4 open in the background, my computer hangs. This only happens when FF4 is open - I have no problem removing attachments with IE8, Chrome 10, or no browser open. It is repeatable (even after reboot) and it happened with every attachment I tried so far (PDF, JPG, & RTF) I don't have to release the attachment - it's locked up as soon as I start dragging it. The cursor stays a slashed circle even when hovering over the desktop (as opposed to it turning into a box with a "+" when FF4 is not open). When frozen, my CPU is pegged at 100%, which is split between 2 processes - firefox.exe and msimn.exe. I can kill the Firefox application in Task Manager, but it takes awhile (including dumprep.exe after firefox.exe is terminated). The only Add-ons I added was Acrobat X, Flash, and AdBlock Plus. I tried disabling AdBlock, but that had no effect - it still hangs. Any ideas? Can anyone else repeat this on another Windows XP / Outlook Express computer?

Ändrad av jim5k

Alla svar (1)

niente999
niente999
more options

Here's the bug on Bugzilla: https://bugzilla.mozilla.org/show_bug.cgi?id=674644

You can speed up correction by voting for this bug!