Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I can't open my e-mails in smartzone communications center

  • 2 svar
  • 15 har detta problem
  • 4 visningar
  • Senaste svar av jennie

jennie
jennie
more options

my comcast account uses smartzone, my e-mail is jennie.cramer**@*******.***, it shows I have 81 messages but when I open it , it shows "0" messages.....???? my yahoo acct. shows all my e-mails.. I had to open the yahoo acct. so I could receive an e-mail. I had comcast first

my comcast account uses smartzone, my e-mail is jennie.cramer**@*******.***, it shows I have 81 messages but when I open it , it shows "0" messages.....???? my yahoo acct. shows all my e-mails.. I had to open the yahoo acct. so I could receive an e-mail. I had comcast first

Ändrad av cor-el

Alla svar (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi Jennie, unless you want email from strangers, you might want to delete your email address from your post.

I haven't used SmartZone, so it's hard to help there. Can you see the messages on SmartZone using IE8? Does Comcast have any suggestions?

jennie
jennie Frågans ägare
more options

I can't see any messages because there's none posted.. yes I've talked to comcast but nothing helped, they even took over my computer, thought they fixed it but after turning off the computer then turning it back on it was the same problem..so I gave up and I use yahoo mail with no problems at all.