Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Was the pop-up "Firefox security alert" I got yesterday really from you? It said Firefox was scanning my system and found 94 infected objects and recommended that I click on "Start Protection" to "erase all threats." What is this?

  • 1 svar
  • 54 har detta problem
  • 1 visning
  • Senaste svar av TonyE

more options

The pop-up included a chart with the following entries: Name - Type - Threat level W32.Nimba.j@mm - Virus - Medium Trojan Horse IRC/Backdoor.SdBot4.FRV - Virus - Medium W95/Eikern F-Secure - Virus - High AdvWare.Hotbar - Virus - High etc. etc.

There were maybe 10-15 "threats" listed.

The pop-up included a chart with the following entries: Name - Type - Threat level W32.Nimba.j@mm - Virus - Medium Trojan Horse IRC/Backdoor.SdBot4.FRV - Virus - Medium W95/Eikern F-Secure - Virus - High AdvWare.Hotbar - Virus - High etc. etc. There were maybe 10-15 "threats" listed.

Alla svar (1)

more options

That is not from Firefox, Mozilla does not scan your computer for viruses/malware. This will not be a genuine scan, it is a scam that is trying to get people to install some form of malware/virus/trojan. Those fake scans are aimed at Windows users, and the scan will look like a scan run on a Windows computer.