Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I have installed updated to latest version but, upon opening get warning that I need to update to latest version

  • 1 svar
  • 3 har detta problem
  • 3 visningar
  • Senaste svar av cor-el

bayougirl01
bayougirl01
more options

"Install Upgraded Version" instructed me to install latest updated version, Firefox 4.01. I did so, but each time I open Firefox, I get a warning that I am not protected and need to upgrade.

"Install Upgraded Version" instructed me to install latest updated version, Firefox 4.01. I did so, but each time I open Firefox, I get a warning that I am not protected and need to upgrade.

Alla svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It looks that the update wasn't successful because your "More system details" list still shows a Firefox 3.5.7 version.

If there are problems with updating then best is to download the full version and uninstall the currently installed version.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.