Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I keep getting firefox 5.0 update notices and I have downloaded it twice, with no results, it seems to be stuck in 4.12 version, why?

andrewmarks45
andrewmarks45
more options

I originally had Firefox 3.5 and was invited to download beta 4 which I have. Then an update to a higher level of beta 4 came in and I downloaded that. Now you folks are introducing 5.0 and I have downloaded it twice, but it doesn't seem to be either downloading or have any results when I attempt to check what version is currently running in the properties of this site on my laptop.... I'm using windows 7 home premium version...

I originally had Firefox 3.5 and was invited to download beta 4 which I have. Then an update to a higher level of beta 4 came in and I downloaded that. Now you folks are introducing 5.0 and I have downloaded it twice, but it doesn't seem to be either downloading or have any results when I attempt to check what version is currently running in the properties of this site on my laptop.... I'm using windows 7 home premium version...

Alla svar (2)

alan_r
alan_r
more options

You are showing Fx5. The Desktop icon doesn't change in my experience. There has never been a 4.12 version.

To check version Help>About Firefox, or

Help>Troubleshooting Information, or

Options>Advanced>Update>Check update history(little box at the bottom).

Ändrad av alan_r

andrewmarks45
andrewmarks45 Frågans ägare
more options

My terminology was incorrect, what I have in my downloads is 4.0 Beta 12. Like I said previously, I have no indication of a 5.0 Beta, even though I have been prompted to download this and have so twice....