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After I updated to Firefox 5.0, I am unable to access my TalkTalk Webmail Inbox. Talktalk say that there are 'issues' with Firefox 5. Any suggestions???

cailean
cailean
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I can login to the Talktalk Tiscali webmail site. However I cannot access the mail folders such as Inbox etc. My contact with Talktalk is not very satisfactory and they state that there is an issue with Firefox 5 and that I should use another Browser. When I try with Google Chrome, I can indeed access the mail folders as before so there is an ISSUE with Firefox 5.

I can login to the Talktalk Tiscali webmail site. However I cannot access the mail folders such as Inbox etc. My contact with Talktalk is not very satisfactory and they state that there is an issue with Firefox 5 and that I should use another Browser. When I try with Google Chrome, I can indeed access the mail folders as before so there is an ISSUE with Firefox 5.

Alla svar (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Apparently TalkTalk mail will work with Firefox 4 and Firefox 5 if you set the browser to lie to TalkTalk mail by saying that you are still using version 3.6.

You can find the instructions for that in a post on the TalkTalk forums: Firefox 4 & TalkTalk webmail - Forums.

Note: when you open about:config the first time, it will display a warning message that you should be careful with the changes you make. That's definitely good to bear in mind.

Does it work?