Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

a system recovery was performed on my pc. When I re-installed firefox all my bookmarks had disappeared. This happened more than a wk ago so the solution of recovery for 5 days didn't work. Is there any way to recover them from more than 7 days ago?

  • 4 svar
  • 2 har detta problem
  • 2 visningar
  • Senaste svar av cor-el

more options

On Jun 19 my pc wouldn't load Windows & HP decided to do a system recovery on my pc on Jun 20. Prior to the system recovery being performed all of my files & programs were burned onto discs. A few days after the recovery was performed I re-installed Firefox. It was the same day that the newest version of Firefox was released. I was unable to reload the version I was previously using (I believe that it was version 4). After re-installing Firefox I discovered that I lost all of my Firefox bookmarks. I thought that the bookmarks would be on the back-up discs but I can't find them on the system recovery files that I loaded onto my pc.

I am using Windows 7 Home Premium. I have a HP G60 series laptop.

On Jun 19 my pc wouldn't load Windows & HP decided to do a system recovery on my pc on Jun 20. Prior to the system recovery being performed all of my files & programs were burned onto discs. A few days after the recovery was performed I re-installed Firefox. It was the same day that the newest version of Firefox was released. I was unable to reload the version I was previously using (I believe that it was version 4). After re-installing Firefox I discovered that I lost all of my Firefox bookmarks. I thought that the bookmarks would be on the back-up discs but I can't find them on the system recovery files that I loaded onto my pc. I am using Windows 7 Home Premium. I have a HP G60 series laptop.

Alla svar (4)

more options

Check your CD/DVD backup for this folder:

C:\Users\username\AppData\Roaming\Mozilla\Firefox\Profiles

Your profile usually has a random name similar to gibberish.default

Your bookmark backups from before your rebuild should be in there. Along with lots of other useful stuff.

Recovering important data from an old profile.

Hope this helps.

more options

Thanks for the info.

I did find the folder as described above. Under Profiles the sub-directory I found was: t6jyvmtf.default

There are 2 files in that sub-directory: blocklist - which is an XML document & bookmarks - which is Firefox document

When I selected bookmarks the document that opened does not contain (to my knowledge) the bookmarks.

The heading for the page is Bookmarks & right underneath that heading is Get Bookmark Add-ons

Underneath that is a heading Bookmarks Toolbar Folder with the following under it: Add bookmarks to this folder to see them displayed on the Bookmarks Toolbar, Getting Started & Latest Headlines

That is followed by the heading Mozilla Firefox which has the following underneath it: Help and Tutorials, Customize Firefox, Get Involved & About Us

I checked each of the items that could be selected but none of them had my bookmarks.

I also checked the blocklist XML document - it opened Windows Internet Explorer with what appears to be programming language (although I could be wrong). At the top of the document it says - ?xml version="1.0" ?

followed by

- <blocklist xmlns="http://www.mozilla.org/2006/addons-blocklist">

Should I be selecting one of the above to find the bookmarks & I'm just not seeing it?

Ändrad av GrnRider

more options

Hopefully, you will find a folder named bookmarkbackups in your old profile folder -- that would be the profile folder on your CD/DVD drive under the corresponding path, not the one currently on your C drive.

more options

Firefox 4 and 5 keep 10 JSON backups in the bookmarkbackups folder.

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.