Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

youtube does not load, just shows black blank page using firefoc 3.6.18

  • 5 svar
  • 165 har detta problem
  • 1 visning
  • Senaste svar av cor-el

more options

this problem suddenly started today. I am on windows xp professional service pack 2. Nothing has changed except that I got a message for upgrading my adobe flash player and I executed the upgrade. The youtube videos work on ie, but I would hate to use ie.

this problem suddenly started today. I am on windows xp professional service pack 2. Nothing has changed except that I got a message for upgrading my adobe flash player and I executed the upgrade. The youtube videos work on ie, but I would hate to use ie.

Alla svar (5)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

try to reinstall your antivirus software

more options

What worked for me was to disable the add-on AdBlockPlus. That was causing the trouble, and once I disabled it and restarted Firefox, YouTube worked fine.

more options

How do I find Tools in Firefox in order to do so?

more options
  • Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily if the Menu Bar is hidden.
  • Use "Firefox > Options" instead of "Tools > Options" if the menu bar is hidden.