Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Why is Firefox 4.0 and 5.0 making my HP laptop unresponsive?

  • 1 svar
  • 3 har detta problem
  • 2 visningar
  • Senaste svar av Xircal

chrisdmoller
chrisdmoller
more options

When I first launch Firefox (version 4.x or 5.0), it works fine for the first few hours. If when I am finished for several hours or overnight, and I leave multiple windows (each with multiple tabs) open, when I try to start up again with unlocking the computer, I find it completely unresponsive. I have to either do a hard reboot or wait 3-5 minutes before even task manager comes up to kill Firefox. If I kill Firefox via Task Manager (and it takes multiple tries), the computer comes normally responsive the instant Firefox has been killed off.

I have repeated the same type of browser usage with both Microsoft IE and Google Chrome, and the computer never becomes unresponsive.

Here are the high-level details of my laptop:

OS Name Microsoft Windows XP Professional Version 5.1.2600 Service Pack 3 Build 2600 System Manufacturer Hewlett-Packard System Model HP Pavilion dv9000 (EZ459UA#ABA) System Type X86-based PC Processor x86 Family 15 Model 72 Stepping 2 AuthenticAMD ~1607 Mhz BIOS Version/Date Hewlett-Packard F.1A, 10/25/2006 SMBIOS Version 2.33 Total Physical Memory 1,024.00 MB Available Physical Memory 86.69 MB Total Virtual Memory 2.00 GB Available Virtual Memory 1.96 GB Page File Space 2.33 GB Page File C:\pagefile.sys

When I first launch Firefox (version 4.x or 5.0), it works fine for the first few hours. If when I am finished for several hours or overnight, and I leave multiple windows (each with multiple tabs) open, when I try to start up again with unlocking the computer, I find it completely unresponsive. I have to either do a hard reboot or wait 3-5 minutes before even task manager comes up to kill Firefox. If I kill Firefox via Task Manager (and it takes multiple tries), the computer comes normally responsive the instant Firefox has been killed off. I have repeated the same type of browser usage with both Microsoft IE and Google Chrome, and the computer never becomes unresponsive. Here are the high-level details of my laptop: OS Name Microsoft Windows XP Professional Version 5.1.2600 Service Pack 3 Build 2600 System Manufacturer Hewlett-Packard System Model HP Pavilion dv9000 (EZ459UA#ABA) System Type X86-based PC Processor x86 Family 15 Model 72 Stepping 2 AuthenticAMD ~1607 Mhz BIOS Version/Date Hewlett-Packard F.1A, 10/25/2006 SMBIOS Version 2.33 Total Physical Memory 1,024.00 MB Available Physical Memory 86.69 MB Total Virtual Memory 2.00 GB Available Virtual Memory 1.96 GB Page File Space 2.33 GB Page File C:\pagefile.sys

Alla svar (1)

Xircal
Xircal
more options

Please proceed with the suggestions in this article to try and narrow down the cause of the problem: Troubleshoot and diagnose Firefox problems