Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

When I download Firefox, I get a rectangular logo but never get a prompt to drag it into my Mac's application folder.

  • 3 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av Hasan

halkahn
halkahn
more options

I tried dragging the rectangular logo into my applications folder but when I try to drag it into the Mac's dock it does not stay there. I do not get the circular blue and orange Firefox logo. I am an old guy, not a computer whiz, so please be as specific as possible with your advice. Thanks very much.

I tried dragging the rectangular logo into my applications folder but when I try to drag it into the Mac's dock it does not stay there. I do not get the circular blue and orange Firefox logo. I am an old guy, not a computer whiz, so please be as specific as possible with your advice. Thanks very much.

Alla svar (3)

Hasan
Hasan
more options

Installing Firefox on Mac

Check and tell if its working.

halkahn
halkahn Frågans ägare
more options

I do not understand this reply. It does not seem to address my question. Thanks anyhow.

Hasan
Hasan
more options

Install Firefox on your Mac using the steps mentioned in the link provided in my previous post. That way you will be able to use Firefox more easily.

IF that fixes it, then good for you, otherwise wait for a more comprehensive reply from one of the other contributors who are well aware of Mac systems. Sry i might not be much help in this matter cause i don't know much about Mac systems.