Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

need to unstall firefox & reinstall. Uninstall left components on my harddrive- creating havoc on my pc

  • 1 svar
  • 2 har detta problem
  • 1 visning
  • Senaste svar av hochimike

more options

firefox was unresponsive I uninstalled it but it didn't uninstall completely - now it will not open at all; will not reinstall a new download -it says that I already have a version installed - other programs from are now not opening

firefox was unresponsive I uninstalled it but it didn't uninstall completely - now it will not open at all; will not reinstall a new download -it says that I already have a version installed - other programs from are now not opening

Alla svar (1)

more options

I had a similar problem,my computer froze while I was un installing/re installing Firefox,then kept saying I must delete old Firefox before it would allow me to re install,It apparently had remnants even though it indicated that the Firefox file was empty..,I finally used the "remove program" tool from "Advanced System Care",a free utility available from CNET,..That cleared it and then I could reinstall.,...Hope that helps...