Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

New download of Firefox crashes when opening

  • 5 svar
  • 1 har detta problem
  • 2 visningar
  • Senaste svar av benrwagner

more options

When I attempt to open Firefox, it crashes. I have repeatedly downloaded the newest version and even tried opening in safe mode. I have a MacBook running Mac OS 10.5.8 on a 2 GHz Intel Core 2 Duo processor with 2 GB 1067 MHz DDR3 memory.

When I attempt to open Firefox, it crashes. I have repeatedly downloaded the newest version and even tried opening in safe mode. I have a MacBook running Mac OS 10.5.8 on a 2 GHz Intel Core 2 Duo processor with 2 GB 1067 MHz DDR3 memory.

Alla svar (5)

more options

Hi can you please do the following below

Check to see if the problem is fixed by removing cookies and the browser cache. See http://support.mozilla.com/kb/Deleting+cookies and http://support.mozilla.com/kb/How+to+clear+the+cache

more options

I can't open Firefox long enough to do anything.

more options

As for the PC, if you're running RoboForm for Mac, try updating:

RoboForm for Mac (Safari) v0.9.63

http://www.roboform.com/download

more options
more options

I've already followed the instructions at https://support.mozilla.com/en-US/kb/Firefox%20crashes.

Neither these nor the instructions at http://kb.mozillazine.org/Firefox_crashes helped.