Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Had Firefox for long time. Recently I've had big problems using Yahoo IM through email that doesn't happen with Internet Explorer. What gives? I'm not a techie btw.

rflores49
rflores49
more options

In the past week I have begun to experience all kinds of problems with my yahoo account so I'm not sure if it's Firefox or Yahoo that has issues but it does not happen when I use Internet Explorer. I have always IM through Yahoo email. Now when I click on the individual that is online the chat window does not materialize.

In the past week I have begun to experience all kinds of problems with my yahoo account so I'm not sure if it's Firefox or Yahoo that has issues but it does not happen when I use Internet Explorer. I have always IM through Yahoo email. Now when I click on the individual that is online the chat window does not materialize.

Alla svar (3)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Known issue, our QA team working on it, See

you can follow the bug by opening bugzilla account and add yourself to CC list :)

rflores49
rflores49 Frågans ägare
more options

Swarnava, your answer was too generic for me. I am techie challlenged. You said for me to "you can follow the bug by opening bugzilla account and add yourself to CC list :)" I followed the link to bugzilla account and created one. So I'm supposed to add myself to CC list of what?

I need detailed step by step instructions such as do A first, then do B, then do C, etc.

the-edmeister
the-edmeister
  • Moderator
more options

Comment 7 in that Bug report has a fix that a novice use should be able to handle. 

 I found a workaround to get chat to work.

STR:
1. Go into your Yahoo Messenger Options - Change the Window in the dropdown to Tab and press OK.
2. Then go back and switch it to small window and press OK.

After that I can get the chat window to launch. I tested on Mac as well as that workaround works.

Looks like Firefox 10.0 isn't affected.

Ändrad av the-edmeister