Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Even though I can load the Netflix website, none of the movies will play. Netflix will, however, play in Safari. What might cause this?

  • 1 svar
  • 4 har detta problem
  • 1 visning
  • Senaste svar av Hasan

more options

When I play an instant view movie, I get an all black window with no loading cues. Window doesn't change.

Mac OS 10.6.8 Firefox V 9.0.1 (currently up to date) Safari V 5.1.2 Silverlight (latest version, recently upgraded. Main problem started after upgrade)

Prior to upgrading to the latest version of Silverlight, the show I played skipped, the video was missing and the audio played, or the video just froze. This led me to upgrading the plug-in, after which I couldn't play anything in Firefox.

When I play an instant view movie, I get an all black window with no loading cues. Window doesn't change. Mac OS 10.6.8 Firefox V 9.0.1 (currently up to date) Safari V 5.1.2 Silverlight (latest version, recently upgraded. Main problem started after upgrade) Prior to upgrading to the latest version of Silverlight, the show I played skipped, the video was missing and the audio played, or the video just froze. This led me to upgrading the plug-in, after which I couldn't play anything in Firefox.

Alla svar (1)

more options

Perform the suggestions mentioned in the following articles:

-> Video or audio does not play

Check and tell if its working.