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can not see certain video on Firefox 10

  • 5 svar
  • 3 har detta problem
  • 1 visning
  • Senaste svar av alan_r

OldGriz
OldGriz
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I can see most videos (Utube, etc) on FF 10 but when I went to see the videos on my local online newspaper they will not come up on FF... I can see them on IE with no problems Here is the link to the specific video I am trying to see http://www.herald-mail.com/videogallery/67829005/News/Tom-Mullane-and-his-collection-of-fountain-pens

Please advise ASAP as this is a video of part of a newspaper interview of me and they do not keep them online for long

I can see most videos (Utube, etc) on FF 10 but when I went to see the videos on my local online newspaper they will not come up on FF... I can see them on IE with no problems Here is the link to the specific video I am trying to see http://www.herald-mail.com/videogallery/67829005/News/Tom-Mullane-and-his-collection-of-fountain-pens Please advise ASAP as this is a video of part of a newspaper interview of me and they do not keep them online for long

Vald lösning

Feedback? How did you go?

It is always a good idea to have a second(reserve) browser. In your circumstances we should have advised you to download Google Chrome or Opera. You would have been operational for this particular purpose in a few minutes.

Läs svaret i sitt sammanhang 👍 0

Alla svar (5)

rbillings
rbillings
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Hi OldGriz- Sometimes, the video or audio content in a web page cannot be properly downloaded and displayed in Firefox. A required plugin may be missing, outdated, blocked, in conflict with another plugin or extension, or the content may be blocked for some reason. This article will help you solve these problems.

Fix common audio and video issues

Hope that helps!

alan_r
alan_r
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There doesn't seem to be anything wrong with the site.

Works fine for me - Win7x64 Fx10.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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No problems here either.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

SafeBrowser
SafeBrowser
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If you use the Ghostery extension, it now blocks Brightcove which this site needs to display videos. Click on the Ghostery icon and allow Brightcove.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

alan_r
alan_r
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Vald lösning

Feedback? How did you go?

It is always a good idea to have a second(reserve) browser. In your circumstances we should have advised you to download Google Chrome or Opera. You would have been operational for this particular purpose in a few minutes.