Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

the screen is stuck on a blue spin and at the bottom says"Read static.ak.fbcdn.net

  • 2 svar
  • 1 har detta problem
  • 2 visningar
  • Senaste svar av dogcharm

more options

I am trying to but dance recital tickets. After I clicked ok when the screen said I had 5 tickets in my cart, a blue spinning thing is up in the corner and the lower left of the screen says"Read static.ak.fbcdn.net. It has been this way for 2 hours and 45 minutes. I can not open another firefox tab and can not click on anything. I have an iMac at software lion 10.7.3 I can open safari and use that but I don't want to lose these tickets. They are in the second row center!

I am trying to but dance recital tickets. After I clicked ok when the screen said I had 5 tickets in my cart, a blue spinning thing is up in the corner and the lower left of the screen says"Read static.ak.fbcdn.net. It has been this way for 2 hours and 45 minutes. I can not open another firefox tab and can not click on anything. I have an iMac at software lion 10.7.3 I can open safari and use that but I don't want to lose these tickets. They are in the second row center!

Ändrad av dogcharm

Alla svar (2)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

more options

Thank you! I will give that a try.