Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I do not get the "run" button in the "Free firefox download" so I cannot start downloading Firefox

  • 4 svar
  • 12 har detta problem
  • 1 visning
  • Senaste svar av hannaorrziv

hannaorrziv
hannaorrziv
more options

I have Windows Vista in my laptop. I went to the Firefox wesite and clicked on "Free Firefox download". A page opened that contained the 3 steps of downloading Firefox. The first step told me to click on "run" button but this page did not have any "run" button and the other option "click here" brought me to the previous page that had the "free download" option that brought me back to the 3 steps page as described above. That is a vicious circle that does not allow me to start the downloading process.

I have Windows Vista in my laptop. I went to the Firefox wesite and clicked on "Free Firefox download". A page opened that contained the 3 steps of downloading Firefox. The first step told me to click on "run" button but this page did not have any "run" button and the other option "click here" brought me to the previous page that had the "free download" option that brought me back to the 3 steps page as described above. That is a vicious circle that does not allow me to start the downloading process.

Vald lösning

Try from: http://www.mozilla.org/en-US/firefox/all.html


thank you

Läs svaret i sitt sammanhang 👍 1

Alla svar (4)

ideato
ideato
more options

Vald lösning

Try from: http://www.mozilla.org/en-US/firefox/all.html


thank you

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do not run the Firefox installer from the Mozilla website, but download and save the program to the desktop and start the installation with a double-click on that desktop icon.

hannaorrziv
hannaorrziv Frågans ägare
more options

Thank you. Problem solved

hannaorrziv
hannaorrziv Frågans ägare
more options

Thank you. Problem solved.