We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox won't let me use the shift key

  • 3 svar
  • 1 har detta problem
  • 14 visningar
  • Senaste svar av Sab01

Sab01
Sab01
more options

Hi Basically when I try and use the shift key I keep getting this bar come up on the bottom of my screen and begins typing my text in there. Even when I close the bar and press the shift key again it still appears; I'm not sure how I can stop it from happening or how to disable it. It's getting frustrating not being able to type properly- I have to use the caps lock key for capitals. Can someone please help me out? Thanks

Hi Basically when I try and use the shift key I keep getting this bar come up on the bottom of my screen and begins typing my text in there. Even when I close the bar and press the shift key again it still appears; I'm not sure how I can stop it from happening or how to disable it. It's getting frustrating not being able to type properly- I have to use the caps lock key for capitals. Can someone please help me out? Thanks

Alla svar (3)

Sab01
Sab01 Frågans ägare
more options

Here is what my screen looks like when I get the error, can someone tell me how to stop it?

philipp
philipp
  • Moderator
more options

hello Sab01, your screenshot shows the firefox developer toolbar which can be brought up with the keyboard shortcut shift+f2. so this is just a guess, but maybe your keyboard's f2 key is hanging...

in case you cannot solve it that way, please enter about:config into the firefox location bar (confirm the info message in case it shows up) & search for the preference named devtools.toolbar.enabled - double-click the entry and toggle its value to false. this will generally disable the developer toolbar after you restart the browser.

Sab01
Sab01 Frågans ägare
more options

Thanks madperson, I went on about:config and it seems to have fixed the problem :)