Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Firefox won´t accept entered verification codes.

  • 4 svar
  • 2 har detta problem
  • 1 visning
  • Senaste svar av cor-el

more options

On some websites (eBay for example) you have to enter a verification code (to avoid spam messages) to be able to send email to a seller. When I do that in Firefox the website won´t accept my enter and asks me to enter the code (a new one) again. When I execute exactly the same procedure in Internet Explorer there are no such problems. (Firefox ver 16.02.4680. IE ver 8.0.6001.18702.) What shall I do to be able to use Firefox in the same way as IE? Best regards Rolf Bergquist

On some websites (eBay for example) you have to enter a verification code (to avoid spam messages) to be able to send email to a seller. When I do that in Firefox the website won´t accept my enter and asks me to enter the code (a new one) again. When I execute exactly the same procedure in Internet Explorer there are no such problems. (Firefox ver 16.02.4680. IE ver 8.0.6001.18702.) What shall I do to be able to use Firefox in the same way as IE? Best regards Rolf Bergquist

Alla svar (4)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Also make sure that security software isn't blocking or changing such CAPTCHA images.

more options

The problem remains with Firefox in Safe Mode.

more options

I also have this problem. Is there a simple solution or is the fault with Firefox???

more options

Did You try Safe mode?

Also make sure that your security software (firewall, anti-virus) is blocking such content or is otherwise interfering.