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Firefox not working as well as before

  • 7 svar
  • 3 har detta problem
  • 1 visning
  • Senaste svar av nakedland

nakedland
nakedland
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I have version 14.0.1

Ever since it's last update, I have had these issues. When I sit down to use computer, I click on firefox link and I get the "error, try again" screen. The one you get if you don't have a internet connection. And yes, all internet connections are working properly. It's not a internet issue. The other issue is I don't get pictures on certain websites. For example, I will to Yugster and no pictures appear at all. If I click on the picture, a blank screen appears. The web address is listed along with "gif image, 1x1 pixel.

Appreciate any help for this 82 year old gentleman. Thank you

I have version 14.0.1 Ever since it's last update, I have had these issues. When I sit down to use computer, I click on firefox link and I get the "error, try again" screen. The one you get if you don't have a internet connection. And yes, all internet connections are working properly. It's not a internet issue. The other issue is I don't get pictures on certain websites. For example, I will to Yugster and no pictures appear at all. If I click on the picture, a blank screen appears. The web address is listed along with "gif image, 1x1 pixel. Appreciate any help for this 82 year old gentleman. Thank you

Vald lösning

Solved it. Turned off anti-banner. Yay. Can't believe how lucky I got.

Thanks to all for your help. I sincerely appreciate

Läs svaret i sitt sammanhang 👍 0

Alla svar (7)

user633449
user633449
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First, please update Firefox to 16.0.2. The version you are using is out of date and has known issues. Update Firefox to the latest release

After updating, please try to read Firefox can't load websites but other browsers can and Server Not Found - Troubleshoot connection problems

nakedland
nakedland Frågans ägare
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I updated and it seemed to solve the internet issue but I still am unable to see pictures of items for sale at a site (for example) like Yugster.

BTW, thank you for getting me to update the browser.

user633449
user633449
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try reading Websites look wrong or appear differently than they should

nakedland
nakedland Frågans ägare
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Would it help if you knew I use Kaspersky internet security? I feel lost

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

nakedland
nakedland Frågans ägare
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Thank you.

Darn, the article for Kaspersky is outdated.

nakedland
nakedland Frågans ägare
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Vald lösning

Solved it. Turned off anti-banner. Yay. Can't believe how lucky I got.

Thanks to all for your help. I sincerely appreciate