Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

In the download window, if the download is not very recent or has already been opened before, I can't open it.

  • 2 svar
  • 2 har detta problem
  • 2 visningar
  • Senaste svar av djc612000

djc612000
djc612000
more options

I CAN'T OPEN MOST OF THE DOWNLOADS IN THE FireFox DOWNLOAD LIST, IF I DOUBLE CLICK, NOTHING HAPPENS, IF I RIGHT CLICK, I SEE THAT THE "OPEN" BUTTON IS GRAYED OUT. "OPEN CONTAINING FOLDER" BUTTON IS ALSO GRAYED OUT, AND SOMETIMES, EVEN THE "OPEN THE DOWNLOAD PAGE" BUTTON IS GRAYED OUT. Seems to happen if the download is older than a day or two, and also seems to happen if I had previosly opened the same download (as if you can open a download only once).

I CAN'T OPEN MOST OF THE DOWNLOADS IN THE FireFox DOWNLOAD LIST, IF I DOUBLE CLICK, NOTHING HAPPENS, IF I RIGHT CLICK, I SEE THAT THE "OPEN" BUTTON IS GRAYED OUT. "OPEN CONTAINING FOLDER" BUTTON IS ALSO GRAYED OUT, AND SOMETIMES, EVEN THE "OPEN THE DOWNLOAD PAGE" BUTTON IS GRAYED OUT. Seems to happen if the download is older than a day or two, and also seems to happen if I had previosly opened the same download (as if you can open a download only once).

Alla svar (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If "Open" and "Open Containing Folder" in the right-click context menu in the Download Manager window are grayed then that means that the file is no longer in the original download location and they may have been removed by anti-virus or cleanup software.

djc612000
djc612000 Frågans ägare
more options

Thanks for the answer, Cor-el. I was aware of this but since I didn't find the un-openable downloads in my antivirus quarantined files, I was wondering if they might be somewhere else. I don't have cleanup software, (to the best of my knowledge). Also it's strange that all of my downloads are always available right after download, (that is, the open button grays out only if the file is older than a day or two, and also seems to happen if I had previosly opened the same download (as if you can open a download only once).