Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Cannot right click while in aol.com only. On all other websites right click works fine. Upgraded, still nothing

  • 5 svar
  • 1 har detta problem
  • 3 visningar
  • Senaste svar av cor-el

scubayard
scubayard
more options

All of a sudden I cannot right click while at aol.com. Right click works fine on any other website. Right click does works on aol.com with Chrome and Safari. Checked addons and I only have acrobat as an addon. Plugins are Acrobat NPAPI, Google Earth, Java Applet, Logmein, Sharepoint, Quicktime, and Shockwave.

All of a sudden I cannot right click while at aol.com. Right click works fine on any other website. Right click does works on aol.com with Chrome and Safari. Checked addons and I only have acrobat as an addon. Plugins are Acrobat NPAPI, Google Earth, Java Applet, Logmein, Sharepoint, Quicktime, and Shockwave.

Alla svar (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible for websites to disable the right-click context menu.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
scubayard
scubayard Frågans ägare
more options

Thank you for your response. Started in safe mode. Right click still does not work on aol.com. checked the appearance and it shows default 17.0 disbled. Checked other sites and right click works fine. Again, on aol.com, right click will work perfectly on safari or chrome.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try to disable plugins as well?

You can create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

scubayard
scubayard Frågans ägare
more options

I tried it in safe mode which I thought disabled everything.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Safe mode only disables extension and doesn't affect plugins.
If you want to test for plugins then you need to disable them yourself in Tools > Add-ons > Plugins.