Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

How do I open a zip file I received in an e-mail?

  • 4 svar
  • 3 har detta problem
  • 109 visningar
  • Senaste svar av cor-el

more options

Received a notice from Fed Ex that they could not deliver the package....I have to print a package receipt which is in a Zip file --cannot open it with my Microsoft Word XP.....what can I do?

Received a notice from Fed Ex that they could not deliver the package....I have to print a package receipt which is in a Zip file --cannot open it with my Microsoft Word XP.....what can I do?

Vald lösning

Newer version of Windows (Vista and later) can open ZIP files internally, but on Windows XP you need to install an archive manager to open and extract files from a ZIP archive.

You can look at the 7-zip file manager or WinZIP or WinRAR if you do not have an archive manager:

Läs svaret i sitt sammanhang 👍 4

Alla svar (4)

more options

Download the Zip file from the email.
You need Winzip/Winrar software..
Winzip is available in Windows default.

  • Right-click the ZIP file.
  • Click "Extract All."
  • Select a destination for the extracted files.
  • Click "Extract"
more options

Vald lösning

Newer version of Windows (Vista and later) can open ZIP files internally, but on Windows XP you need to install an archive manager to open and extract files from a ZIP archive.

You can look at the 7-zip file manager or WinZIP or WinRAR if you do not have an archive manager:

more options

Dear cor-el. Thank you for your suggestion....I did download the second of your suggestions. But something was nagging at me when my Malware popped up --so I check with Snopes and this was a virus. I am from a different time....can't understand why brilliant young people take pleasure in creating viruses that can destroy my computer......Don't young people have a conscience these days?

more options

You're welcome

Don't assume that we are all young people, some may be older than you realize :wink: