Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Message box on lower right saying "browser setting change - An unknown change was detected on your browser searcg settings: with the choice "KEEP CURRENT etrc.

  • 1 svar
  • 24 har detta problem
  • 6 visningar
  • Senaste svar av cor-el

more options

Using Firefox 17.0.1 I get a pop-up message box on the lower right saying: Browser settings change An unknown change was detected on your browser's search settings (2 choices) Keep my current settings I am aware of this change and approve it

Selecting either choice ans clicking YES does nothing Clicking the X (exit) box does nothing. If I hover the cursor over the Firefox icon in the tray and move the cursor to the X box and click, the message box disappears, but comes back in a short while even if the browser has been inactive or even closed. What is this and how do I get rid of it? I have Firefox on other computers without this issue.

Bob

Using Firefox 17.0.1 I get a pop-up message box on the lower right saying: Browser settings change An unknown change was detected on your browser's search settings (2 choices) Keep my current settings I am aware of this change and approve it Selecting either choice ans clicking YES does nothing Clicking the X (exit) box does nothing. If I hover the cursor over the Firefox icon in the tray and move the cursor to the X box and click, the message box disappears, but comes back in a short while even if the browser has been inactive or even closed. What is this and how do I get rid of it? I have Firefox on other computers without this issue. Bob

Alla svar (1)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

You may also have security software or malware that is causing this pop-up.