Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I uninstalled and reinstalled Firefox, hoping to start over with add-ins. When I reinstalled, I got all my old bookmarks and add-ins!

  • 2 svar
  • 2 har detta problem
  • 1 visning
  • Senaste svar av John

John
John
more options

I checked plugins, found RealPlayer was outdated. I clicked 'UPDATE' which had me reinstall RealPlayer. When done, RealPlayer was still listed as outdated. Thought I could uninstall-reinstall. Backed up bookmarks, uninstalled (checked to remove all customization). Reinstalled, and found all my bookmarks already installed! Couldn't find RealPlayer but it looked like all my old plugins were still there. What happened? Can I get a clean install?

I checked plugins, found RealPlayer was outdated. I clicked 'UPDATE' which had me reinstall RealPlayer. When done, RealPlayer was still listed as outdated. Thought I could uninstall-reinstall. Backed up bookmarks, uninstalled (checked to remove all customization). Reinstalled, and found all my bookmarks already installed! Couldn't find RealPlayer but it looked like all my old plugins were still there. What happened? Can I get a clean install?

Vald lösning

Uninstalling Firefox won't remove your Bookmarks unless you tell it to remove your private data. You can try a Reset Refresh Firefox - reset add-ons and settings.

Also, plugins are external to Firefox (flash, java, etc.) and so you can't remove them from Firefox. But you can disable, which is in practice the same thing.

Läs svaret i sitt sammanhang 👍 4

Alla svar (2)

user633449
user633449
more options

Vald lösning

Uninstalling Firefox won't remove your Bookmarks unless you tell it to remove your private data. You can try a Reset Refresh Firefox - reset add-ons and settings.

Also, plugins are external to Firefox (flash, java, etc.) and so you can't remove them from Firefox. But you can disable, which is in practice the same thing.

John
John Frågans ägare
more options

Thanks, now I understand better about plugins being external. [Still can't figure why reinstalling didn't fix RealPlayer...] And I thought I had checked the box to remove all personal data, but maybe not. Anyway, I'm comfortable now. I appreciate your help!