Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

My Firefox page does not look like yours...I do not hava a fox in the corner to click on,,,,the whole page looks different why?

more options

I am trying to delete history and it says that I should click on the fox in the upper left corner? I have no fox and also, the whole page seems different than the one you show...why?

I am trying to delete history and it says that I should click on the fox in the upper left corner? I have no fox and also, the whole page seems different than the one you show...why?

Alla svar (2)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

WinXP versions of Firefox don't have the Firefox button like with Windows Vista and WIn7, because with XP the default is to show the Menu Bar. The Firefox button appears when the Menu Bar is not being shown.

Right-click a blank spot on the Menu Bar (to the right of Help), and de-select Menu Bar by clicking on that contextual menu item.