Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I can not play a cd or dvd since installing firefox.

  • 6 svar
  • 1 har detta problem
  • 2 visningar
  • Senaste svar av Andrew

beb1
beb1
more options

My computer used to play a cd or dvd before installing Firefox but now it doesn't even recognize the cd. These are professionally produced cd's containing investment information (as oppose to some homemade cd) so I assume they are formatted correctly.

My computer used to play a cd or dvd before installing Firefox but now it doesn't even recognize the cd. These are professionally produced cd's containing investment information (as oppose to some homemade cd) so I assume they are formatted correctly.

Alla svar (6)

Andrew
Andrew
  • Moderator
more options

This is really weird! This shouldn't be happening. What error message are you receiving?

iamjayakumars
iamjayakumars
more options

Restart your system in safemode and give a try..

beb1
beb1 Frågans ägare
more options

Nothing happens, Nothing shows up on the desk top, If I didn't know better I would think there was no cd in the computer

THANKS FOR YOUR REPLY

Andrew
Andrew
  • Moderator
more options

If you uninstall Firefox, are you able to play the CD?

beb1
beb1 Frågans ägare
more options

thanks for your reply--BUT--if I have to exit firefox every time I want to play a cd that is very inconvenient. I like firefox and don't want to have to go back to "the other guy"

Andrew
Andrew
  • Moderator
more options

Hello,

Thanks for responding back. You did not try what I asked you to. I am asking you to uninstall Firefox, play the CD and see if it works. If it does, we now know it's Firefox issue, if it does not work it could be something else.